01
Monthly
Simple upkeep that prevents buildup and catches small issues early.
- Remove leaves and debris
- Inspect screens and doors
- Trim nearby landscape branches
Customer care resources
Customer Care & Maintenance Guide
Protect your investment with preventive care, routine inspections, and timely repairs.
View maintenance guideProtect what matters
Why maintenance matters
Regular maintenance preserves the beauty and performance of your outdoor structure while supporting the inspection and care requirements of your warranty.
A simple routine
Maintenance schedule
Small, timely checks are the best way to prevent expensive repairs.
02
Every 3–6 Months
A seasonal reset for frames, drainage paths, and moving parts.
- Rinse the aluminum frame
- Clean tracks and gutters
- Check hardware for corrosion
03
Annually
A thorough top-to-bottom review of your entire structure.
- Inspect roof and seams
- Clean the roof safely
- Check and reseal joints
04
After Severe Weather
Assess potential damage carefully before returning to normal use.
- Inspect from a safe distance
- Check roof panels and screens
- Review visible fasteners
Care by structure
Product-specific care
Select your outdoor space for focused maintenance guidance.
Screen Rooms
Keep fresh air flowing
Light, consistent care helps screens stay clear and doors operate smoothly.
- 1
Wash screens gently with mild soap, clean water, and a soft brush.
- 2
Lubricate door hinges, rollers, and latches with a manufacturer-approved product.
- 3
Keep roof drainage routes clear of leaves and wind-blown debris.
Pool Enclosures
Control poolside corrosion
Regular rinsing reduces the effect of chlorine, salt, and humid coastal air.
- 1
Rinse frames with fresh water to remove pool chemical and salt residue.
- 2
Clear deck drains and channels so water can move away freely.
- 3
Before storms, secure loose items and inspect screen panels and doors.
Sunrooms
Preserve a bright, comfortable room
Clean tracks and controlled humidity protect finishes, seals, and indoor comfort.
- 1
Clean glass and vinyl tracks with a non-abrasive household cleaner.
- 2
Manage indoor condensation with ventilation or a dehumidifier.
- 3
Inspect panel sealants for gaps, cracking, or separation.
Summer Kitchens
Care for high-use cooking surfaces
Routine grease control and airflow checks keep outdoor appliances performing safely.
- 1
Clean grill grates and cooking surfaces after each use.
- 2
Empty grease trays regularly and keep burner openings unobstructed.
- 3
Clean stainless steel with the grain using a non-abrasive product.
Know when to call
Service & support checklist
Some conditions require trained assessment and professional repair.
Submit a service / warranty request- Torn roof screens or overhead panels that have pulled away
- Active leaks around roof seams, joints, or wall connections
- Corroded anchors loose structural connections, or visible movement